Privacy policy
Vinotrip respects your privacy and is committed to protecting your personal data. This privacy notice will inform will inform you as to how we look after your personal data when you visit our website or contact us via other means.
Vinotrip SAS, registered with the Paris RCS under number 792 620 262, is responsible for processing the personal data of visitors to its website.
1 - The data we collect about you
Vinotrip collects data when:
- you are browsing vinotrip.com
- you create an account
- you subscribe to the newsletter
- you receive newsletters
- you choose your newsletter preferences
- you buy a product
- you ask for a quote
- you contact our customer service
We collect the following data:
- Contact details: title, surname, first name, date of birth, email, delivery and billing postal address
- Account creation data: password (encrypted) and user ID
- Navigation data: connection times, browsing history, equipment and browser used, demographic information
- Email openings and link clicks
- Purchase history and order data
- Other data provided to our customer service
2 - How we use your personal data
- We use your postal address to send your products in the best conditions. This information will be kept in compliance with legal and regulatory obligations (invoicing, payments, etc.).
- We use your browsing data to improve and personalize your experience on vinotrip.com. We collect information that identifies how you access the site, which pages are viewed and for how long.
- We use your data to send you promotions and newsletters. We may segment our offerings based on your preferences and business history. As part of these communications campaigns, we use the services of providers who act in accordance with the General Data Protection Regulation. You have the right to withdraw your consent to receive such newsletters at any time.
- We use your browsing data and aggregate it with that of all our visitors in order to obtain audience figures and to detect trends. We use the statistics service Google Analytics.
- We use your data to optimize the relevance of our online promotional messages.
3 - How long we retain your data for
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements, unless you request the erasure of your personal data (see the paragraph "Your legal rights").
Throughout the retention period of your data, we put in place all organizational, legal, software and technical means capable of ensuring the confidentiality and security of your personal data, so as to prevent their erasure, damage or access by unauthorized third parties.
4 - Cookies
What is a cookie?
A cookie is a simple text file that is stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers.
Most websites you visit use cookies to improve your user experience by allowing the website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).
How do we use cookies?
We use cookies to enhance and improve your experience (eg: memorizing your order, your connection data, etc.). We also use cookies to measure the site's audience and improve its performance.
Manage cookies
In order to benefit from all the features of our Site, it is preferable that you accept all cookies. If you want to restrict or block the cookies that are set by our Site you can do so through your browser setting. The ‘Help’ function in your browser should explain how. Alternatively, you will find information about cookies and details on how to delete cookies from your machine from some of the most popular browsers on the links below:
5 - Disclosures of your personal data
We may have to share your personal data with the parties st out below for the purposes set out above.
Search Engine Marketing
Google Adwords, Bing
Traffic analysis tools
Google analytics
Promotional emails
Mailchimp
Payment
BNP
6 - Your legal rights
You have the right to request access to your personal data, to request correction and erasure of your personal data.
If you wish to exercise any of the rights, please contact us.